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Over the past two years, Ford has achieved significant improvements in vehicle quality, making its vehicles some of the best in the industry in terms of quality. Now that the domestic auto industry is in a slump, Ford isn’t taking any chances. The automaker has set an aggressive new target – best-in-class initial quality for compact cars the company will launch in North America by 2010.
“We aim to launch our new compact vehicles at 800 things gone wrong per 1,000 vehicles,” said Bennie Fowler, Ford’s group vice president, Global Quality. “That’s more than 500 TGWs less than the predicted industry average — and we believe these levels will ensure our upcoming small cars will achieve industry-best initial quality.”
Post Title → Ford vows to build best-in-class small cars
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